Blog
Missed calls, call forwarding, what to ask a caller, and what we learn answering for contractors in 30 cities.
Practical ways a one- or two-truck contractor can stop missing calls during the workday, from phone settings to call forwarding to a receptionist.
What an after hours answering service does for an HVAC company once the first hard freeze hits, and what a no-heat call sounds like handled right.
What plumbing calls sound like when an AI receptionist answers them: the questions it asks, what it books, and the wasted trips it prevents.
The practical differences between a virtual receptionist and an answering service for a contractor, judged on one thing: does the job get booked?
A worksheet, not a scare story: how to work out the real cost of missed calls for your own trade using numbers you already know.
A plain explanation of what an AI receptionist for a small business actually does on a call, what it can't do, and what it costs per month.
A good office knows what to ask before booking a visit. Here are the four questions we ask for every trade, and why each one matters.
How to forward only the calls you don't answer — the codes for Verizon, AT&T and T-Mobile, what it costs, and how to turn it off.
Most homeowners with a leak or a dead furnace don't leave a voicemail. Here's what they do instead, and what it means for a one-truck contractor.
Set up your business in a dozen taps, then call and hear it answer as you. It works for you free until it has gotten you two leads - then it's $200 a month, no contract.